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Why Your Blog Traffic Isn't Converting into New Business

 

There is a great discussion going on in the HubSpot Inbound Marketing Agency forum about whether companies are turning their blogging traffic into new business.  Todd Giannattasio (@tresnicmedia) from Tresnic Media started the conversation by sharing the results of his '50 blog posts in 25 days' article.  Just like I shared the other day in my 'blogging frequency increases traffic' post, his experiment resulted in increased traffic too. Very few agencies will argue with this fact; there's lots of data that shows the correlation between blogging frequency and traffic growth.

In Todd's article, he talks about the 'harder to measure' benefits of increased blogging frequency including:

  1. Getting referrals from people he meets through his blogging activity.
  2. Sharing content during his sales process to help educate a prospect and move them further down the funnel towards buying.
  3. Using blog posts to answer customer service questions.

All great stuff. However, many companies - who step on the blogging gas pedal - expect a more measurable and predictable way to scale sales from their increased blogging efforts. In my post, "Why You are Failing at Inbound Marketing", I detailed what many companies have done in order to turn inbound leads into sales.

What have you done to turn your traffic into sales?

Comments

Hey Pete, 
 
Thanks for referencing my article! I think my blogging efforts thus far turned into more connections with strategic partners because that's who the content would be beneficial to. If my content were geared more towards business issues, then I think I would attract more of my target clients. Is an idea I am going to take action on now in the new year and I'll certainly keep you posted! 
 
*my twitter handle is actually @tresnicmedia
Posted @ Wednesday, January 02, 2013 8:29 AM by Todd
No problem, Todd. Timely topic for me. Thanks for the fodder.  
 
And congrats on the success of your experiment!  
 
I agree that 'persona definition' and 'mapping an editorial calendar of topics to that persona' are critical. You'll also just get lots of peers/potential partners that convert no matter what you do, because they are seeking information. For example, back in 2008, HubSpot had zero interest in attracting agencies to convert on our website. Yet, the percentage of agencies converting was 15+%. Our proportion of SMBs to MBs to Enterprises has remained steady over the years too, even though our interest in seling to each of these markets has changed over time and our content has also changed with that interest.  
 
Did you read my "Why You're Failing at Inbound Marketing?" The title is more provocative than it should be. I'm not suggesting you're failing. But, I'd be curious about how many of those 9 things that you are doing? (I asked the same question in the forum if you're inclined to answer there instead.)  
 
 
PS. I changed your twitter handle in the article.
Posted @ Wednesday, January 02, 2013 8:42 AM by peter caputa
Pete and Todd, 
Good stuff. I implemented a similar program to Todd's at my current company. We outlined the results in a blog post: http://www.insightsquared.com/2012/11/how-we-jump-started-our-inbound-lead-generation/ 
 
There are a couple of considerations you'd need to take into account if you want to measure the impact on sales. First, what's your average sales cycle? You're not really going to see a significant impact on your sales if your sales cycle is 90 days long if you just finished a 25 day marketing program like Todd. 
 
With that in mind, you'd want to leverage a closed-loop reporting between leads, their sources and data in your CRM. HubSpot does a nice job with Sources and Conversion Assists in providing some of those answers (assuming you have a CRM connector in place). Similarly, other reporting providers can provide those types of answers too. 
 
I suspect that Todd isn't providing that kind of information because it is hard to get that kind of information out of Google Analytics :-P 
 
(disclosure: I worked at HubSpot for 2 years helping the team build analytics reports; I now work at InsightSquared, a different analytics and reporting company for SMBs)
Posted @ Wednesday, January 02, 2013 2:32 PM by Josh Payne
Hey Pete, 
 
Just read that other article. I definitely need to implement more CTA's for sure. I currently have a free ebook download offer in the header of the website (just added it to the sidebar a couple of days ago) that is behind an email form. From the dozen or so leads, I followed up about a week later and didn't get a response.  
 
My plan moving forward is to  
1. Add CTA's like this at the bottom of my blog posts 
2. Create a handful of CTA's that are specific to the handful of topics that I blog about and have them mapped to those blog topics. 
 
I also think I'm going to commit to guest posting once a week on websites that have my target buyer persona as their main audience. I feel like in the field of online marketing, people don't know what they are looking for when they need our services. Most people think they need a web designer or to run ads, so they aren't necessarily looking in the right place to find us.
Posted @ Wednesday, January 02, 2013 3:12 PM by Todd
Good next steps, Todd. I agree that better conversion of your traffic into leads is the right incremental next step for you.  
 
I also agree that most people don't know what they need when it comes to marketing their business. It's hard to change their mind through marketing alone, though. I've found that a good sales process is the best way to do this. Specifically, one that has a thorough qualification process and a process designed to co-create a plan that they believe will help them achieve their business goals.
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