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Social Media Doesn't Matter

Posted by Pete Caputa on Wed, Oct 08, 2008 @ 08:29 AM
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Considering that I've been passionate about social software since 2004, you wouldn't think you'd ever see a headline like that on my blog, ha?

Via a tweet from Ellie Mirman, I read an article written by Chris Brogan,  a force behind  adoption of social media in business.

His article was about how social media isn't that important... in the scheme of things... in most people's lives. And that the people living in the social media world need to remember that. 

A specific paragraph in his post inspired me to echo his sentiments:

I met a master salesman this year who sells products that cost more than double my annual salary. He's reasonably new to social media and the web, but he could teach me more about qualifying, prospecting, nurturing, and closing a sale than I could about blogging. 

I totally agree with Chris. In most people's worlds, social media doesn't impact them. It probably won't impact them significantly for atleast another year or so, even if they adopt use of it today. 

If they don't adopt now,  though... when their buyers become the 25 year olds of today, they'll be in trouble then. But right now it's not that important. 

What is important is that smart people like the salesman mentioned above adopt and use these sites and technologies and can teach us how to apply hard won business lessons to them. 

There are many inexperienced "entrepreneurs" that I know first hand, who seem to be jumping on the bandwagon of social media, trying to make a quick buck. They'd be served well if they took the time to learn that their MBA and youthful energy will be unlikely to deliver them Zuckerberg status. They'd be well served by learning how to "help people solve real problems" and "to act always in the best interest of their clients" like I'm sure the salesman mentioned above knows how to do. 

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COMMENTS

Few, and here I thought I was the only small businessman who could't get Social Media marketing to pay. I will heed Pete's advice and continue to learn about the media. While it might take many years for the adopters of this media to become my clients, it is important to continue to learn and adapt to the ever changing business landscape.

posted @ Wednesday, October 08, 2008 9:05 AM by Doug Sauerhaft


I think it's possible to have small wins with a small amount of effort.  
 
But, the big wins will come when there are more people adopting. That doesn't mean we can't guide adoption and benefit from it. People are attracted to people who lead. And small business owners are desperate to understand how "SEO", "SOCIAL MEDIA", etc can impact their business.  
 

posted @ Wednesday, October 08, 2008 9:07 AM by Pete Caputa


I think there are two things. Social Media as a destination and social media as a strategy. Social implies people, human interaction etc... 
 
It's one thing to worry about how to monetize twitter, it's another to have a widespread corporate blogging strategy where most people find your human-ness (not to dupree) through search.  
 
As Seth Godin said during your Hubspot meeting....most people are so hung up on the new new thing that they are forgetting about optimizing in the ways customers really want. Email, Search and Human interaction. 
 
Nothing to do with destinations.

posted @ Wednesday, October 08, 2008 9:24 AM by Chris Baggott


Very valid point Chris. Appreciate your insight on this. Via Exact Target, your own blog and now Compendium, you've been (and still are) at the front lines of applying "what's new" in a really big and meaningful way to true business needs.

posted @ Wednesday, October 08, 2008 9:46 AM by Pete Caputa


Social media has a place within a versatile marketing strategy. Social media seemed to be used by a certain market segment, people generally more computer savvy and younger in age. Although, many baby boomers are catching on to Facebook now.  
 
Social media can also be very time consuming. My business partner recently started to use twitter (dobesv) and I see that there is an addictive effect of twitter. He suggested that I should probably not sign on to it yet to manage our "time" better. I am tempted though, seems like a lot of fun. 
 
The use of social media has worked wonderfully in cultivating "long tail" keywords and consistent stream of visits from Google searches however, and I feel like it is a great tool for establishing credibility.

posted @ Thursday, October 09, 2008 3:51 AM by May Chu


I think online communities are actually more useful when they are small. 
 
Twitter and Facebook try to make the internet managable by letting people form their own little cliques, but if twitter ever has as many users as google search I think it'll descend into a kind unmanageable mess. 
 
At least in Facebook I only keep my offline friends on my friend list, in Twitter anything goes for following people and it could easily become a big unmanageable mess one day and probably will, until the successor to twitter comes out with a smaller in-group and better tools. 

posted @ Thursday, October 09, 2008 12:45 PM by Dobes Vandermeer


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