Online Lead Generation Blog

Current Articles | RSS Feed RSS Feed

Are You a Luddite Idiot Who Still Cold Calls All Day?

Posted by Pete Caputa on Mon, Sep 22, 2008 @ 11:57 AM
 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon 

There was some very colorful non productive banter in my recent blog article, Cold Calling is 280% More Effective than Inbound Marketing.

In short, someone called me conceited for writing the post the way I did:

I should be able to stop here and have you see why I called your post sophomoric, but in case you don't yet understand I'll add a little more here.

Consider your statement "I talked to 3 people today who have a decent sized sales team who spend their entire day cold calling. Yes. Cold Calling. All day."

You seem to think you have it all figured out because you know what works for one little corner of the world. You don't yet understand that there might be a lot of reasons that things are done a certain way. The sales manager at these companies that you mention might be luddite idiots -- or you might be the carpenter who thinks the solution to any problem is a hammer. In any case, you can't deny that there was conceit and arrogance in your statement "...who spend their entire day cold calling. Yes. Cold Calling. All day."

HubSpot, in our quest to make people feel really bad for relying on cold calling to build their sales funnel, has filmed a slightly more humourous and less insulting way of getting the point across: 




I fully expect my sales training development expert readers to have some constructive and thoughtful feedback.

Tags: ,

COMMENTS

I love this video! This is exactly how it is. Inbound marketing is much more effective.

posted @ Monday, September 22, 2008 12:09 PM by Shannon


You are absolutely not an idiot but you are kind of a hammer.  
 
Inbound leads are always better BUT not every sales organization receives inbound leads. So much of inbound marketing depends on who you target, how effective your message is and how much budget you have to go get them. You are blessed that all the stars are in alignment for you...not everyone that sells is that lucky.  
 
So, Mr. Hammer, please bear that in mind and for more enlightenment, read my blog later this week. I am fortunate to be interviewing your boss and I am sure he will have great ideas and info to share!

posted @ Monday, September 22, 2008 12:15 PM by trish bertuzzi


I'm cool w/ being a hammer sometimes. On my blog, I am especially a hammer. And if I let all my impulses go, I'd be swinging that thing at every [nail] head within sight.  
 
But, seriously, I appreciate the feedback very much from you, Trish. As I'm sure you know, I can adapt when I need to and deliver information (and questions) at the pace people are ready to receive them.

posted @ Monday, September 22, 2008 1:11 PM by Pete Caputa


So, are we to assume that Inbound closes 100% of the leads he generates? Or, is it perhaps not as 'slam-dunky' as it's made to appear in the video. I understand that this video is aimed at timid salespeople who don't know how to make an effective outbound call and NEED the phone to ring or they'll starve, but is it really appropriate to lead them to believe that all of the inbound calls will result in Red Sox tickets?

posted @ Monday, September 22, 2008 9:57 PM by My Real Name Doesn't Matter


Of course Inbound doesn't close all of his deals. And your point is very valid. Few companies or salepeople can or should "rely on inbound marketing methods" entirely. And if a company or individual is afraid to pick up the phone, they shouldn't look to internet marketing as the solution to their sales weaknesses.  
 
But, the video isn't aimed at timid salespeople. The video is aimed at companies that haven't even begun leveraging the web to attract prospects to them.  

posted @ Monday, September 22, 2008 11:05 PM by Pete Caputa


One thing I've learned from this blog is that by being a bit of a jerk and making comments that are over-the-top you can generate a lot of comments. A well-thought-out even-handed post might make people go "Hmmm..." but it's not likely to froth them at the mouth and generate a huge discussion. 
 
I wonder if I should add more controversy to my blogging .... 
 

posted @ Wednesday, September 24, 2008 5:05 PM by Dobes Vandermeer


I don't create controversy for the sake of it. Keep in mind, I have 700 readers, many of which I speak to on a regular basis. Of course, people come out of the wood work and want to debate. But, I don't do it for the sake of debate. I do it because I want people to think.  
 
What's the cheesy expression? I think it is "you got a break a few eggs to make an omellette."

posted @ Thursday, September 25, 2008 12:24 PM by Pete Caputa


Great video! Very funny and on point. 
 
The problem is that for many businesses that focus on a narrow niche of potential customers, the potential audience is just not large enough to expect any kind of "marketing" to generate enough response to fill your sales pipeline. 
 
Sure, you can send out an informative newsletter, hold webinars, direct mail, etc. but, at the end of the day, some businesses just find it simpler to pick up the phone and call the 100 potential clients in their market. 
 
I'm a big fan of online lead gen but, I also salute those who still do it the old fashioned way successfully. Its not easy.

posted @ Friday, September 26, 2008 5:09 PM by Craig Klein


Great point, Craig.  
 
In this case, it's not so much about "lead capture" or "lead generation", but "lead nurturing". If a company can get a prospect or their influencers coming back to engage on their site, it'll be much easier to develop a relationship, start a sales process, upsell, etc.

posted @ Friday, September 26, 2008 5:32 PM by Pete Caputa


Inbound marketing is the way to go!!!!

posted @ Monday, September 29, 2008 12:54 PM by Adam Rubin


Post Comment
Name
 *
Email
 *
Website (optional)
Comment
 *

Allowed tags: <a> link, <b> bold, <i> italics

Receive email when someone replies.