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Turn Your Website into a Lead Generation Machine (Speaking at New England Business Expo)

Posted by Pete Caputa on Wed, Oct 08, 2008 @ 07:36 PM
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I'll be speaking at the New England Business Expo. About 3k people from all over Central New England attend the show w/ 150+ exhibitors. I'll be giving a talk titled, "Inbound Marketing: Get Found Online and Turn Your Website into a Lead Generation Machine"

You can register for it on the New England Business Expo website.

If you are a CEO or sales manager, I recommend you attend Frank Belzer's talk, "Are your salespeople driving you crazy?"

Tailored to women, I recommend you attend Deb Penta's "Create Your Personal Brand" and Jeanne Worrick's "Sell Like a Girl"

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Inbound Sales Lead Generation

Posted by Pete Caputa on Tue, Jul 01, 2008 @ 04:54 PM
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I wrote a guest post over on Aaron Ross's blog titled, How to Generate a Steady Flow of Inbound Sales Leads.

I summarized a few points on the HubSpot blog and there are a few relevant comments over there too.

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The Problems That I Solve

Posted by Pete Caputa on Mon, Feb 11, 2008 @ 10:06 AM
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I'm spending most of my time calling people who have expressed interest in HubSpot's strategic internet marketing platform.  Sometimes, I don't have the opportunity to dig into issues a business might be having when I call them. 

That's ok. Just in case it was a bad time, their boss just asked them to do something unreasonable, or their cat just died, this post might help them figure out whether I might be able to help them... when they have a moment.

Here's a list of things I help businesses with:

  • Can you edit and add content to your website without paying your webmaster or waiting for the tech team to do it? Does your website go for months without anything new for visitors to read or for search engines to index?
  • Is your online marketing strategy delivering results? Do you have one? Or does your website still look like the brochure you designed in 1999?
  • Is Search Engine Optimization (SEO) something "you think your web designer did" and not something you do everyday? Can you predict and measure the amount of traffic and leads you get as a result of your internal or outsourced SEO efforts? When you did keyword research, did you do anything more than brainstorm what your clients "might type" at google?
  • Is your site visitor to lead conversion rate lower than 2%? Do you even measure that? Is your call to action a "Contact Us" button or buried at the bottom of the site?
  • Do you have a blogging strategy that generates increased visitors and leads for your business?
  • Do you know how to build links to your website that drive qualified visitors? How about links that increase your rankings in the search engines for the right search terms?
  • Are you spending a lot of money on pay per click ads that send visitors to your home page instead of landing pages optimized to get the visitor to convert into a lead? Are you spending a lot on PPC ads without even investigating whether SEO could help you rank in the organic rankings?
  • Do you have a strategy for Digg, Delicious, Myspace, Facebook and LinkedIn that again generates qualified traffic and leads? Have you even visited these sites to see how many of your prospects are interacting with your competitors?
  • Are you still doing Public Relations primarily with a telephone instead of online SEO friendly wire services? How's that going?
  • Are you tired of guessing what to do to market your busines online? Or worse, paying high-priced, do-little consultants to tell you what to do? Or even worse, paying very high priced firms to do things that you don't quite understand and they can't quite explain?
  • Does your marketing department generate qualified timely leads for your sales people using the web? Do your sales people know how to support your online marketing efforts? Do your salespeople know how to generate their own leads from online networking?
  • Do you have an email, web and webinar strategy that nurtures and educates your site visitors and prospects? Do people tell you, "I've been watching your company for a few months now. I'm ready to get started working with you."?

If they have one of these problems and they'd like to discuss how I can help them, I'm happy to make 15-30 minutes available for them free of charge to discuss their unique challenges and needs. If there's a fit after that, I'll also help them identify the business growth opportunities available to their specific business through online marketing. If we agree that I can help them solve their problems and there's sufficient opportunity to warrant an investment from them, I'll make an appropriate recommendation.

They should contact me through this form.

 


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Measuring the Impact of Social Media on Your Business

Posted by Pete Caputa on Sat, Feb 09, 2008 @ 07:13 AM
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Most small and mid sized businesses are just dipping their toes into blogging. With keyword research and a good analytics package, it's not hard to plan and measure how blogging will impact the bottom and top lines for a business. If it's an ecommerce site, blogging is a no brainer. If you're a b2b company trying to generate leads... again... a no brainer. If you're b2c and people are passionate about your types of products (ie you sell wine not hammers), also a no brainer. If you're a realtor, you should be talking to Real Estate Tomato about how to start a real estate blog... umm... yesterday. (Of course, you shouldn't underestimate what's required to be successful with a blog - no matter who you are or what you sell.)

All that said, social media is still the wild west. There's no best practices. There are very few services that assist business owners in a meaningful way. The only businesses that are taking advantage of social media are big brand name F1000 companies. They have the budgets to deal directly with the big social networks and the budgets to tap the big ad agencies who deal with the big social networks.

Everyone else is sorta left figuring this out themselves. I've been able to successfully generate leads from social media activity. So has the internet marketing company I work for. We teach our clients best practices for the sites that actually drive traffic directly, and support our clients' SEO strategy. We also give them the tools to analyze effectiveness in terms of traffic, leads and soon: sales across their SEO, PPC, blogging, and blogosphere/social media activity. This informs what works and what they should do more of. For example, if Digg reaches your audience, you should learn how to use Digg. If you're trying to reach a younger crowd, join facebook. If you're trying to reach CEOs, start answering questions and endorsing people on LinkedIN.

But, this list could go on and on. How does someone know where to focus their efforts and how do they measure what's working before the leads come in? As this map indicates, you could literally spend all of 2008 registering and learning social media services. There certainly isn't a comprehensive tool within the reach of the average mid sized business to track all the leading indicators of social media success or failure. However, is it really necessary to track the leading indicators? If you have a website that converts visitors into leads and you can successfully generate traffic from social media sources and measure which social media sites send visitors with a high likelihod of converting to a lead... then... I'm left with the conclusion that you should just find yourself a social media advisor. I'm sure that 1 out of 50,000 people are like me (or the guys at Read/Write Web) who spend too much time tracking the social media landscape, who can interpret it and translate it for the average business owner so they know what to do first.

And if in doubt and you don't want to find an advisor, start with LinkedIn. If you're in business, chances are that your best prospects are on there.

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How To Generate Leads Using the Web - Keyword Research is the First Step

Posted by Pete Caputa on Wed, Feb 06, 2008 @ 06:03 AM
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Right now, "How to Generate Leads Using the Web" is the title of my blog. I'll probably change it at some point.

But, "generating leads via the web" is what I am helping my clients do. That won't change. I'm planning on doing a series of step-by-step videos to demonstrate how to do generate leads via Search Engine Optimization, Pay Per Click, Blogging and Engaging in the Blogosphere and on Social Media sites... for the benefit of my clients as well as readers. The knowledge to do this should be in everyone's hands. Right now, the knowledge I'm going to share is not known by many people. I'm about to piss off a lot of search engine optimization and social media marketing consultants. 

To do this stuff right, you don't "NEED" them. However, to do it right, you NEED the tools. Since I'm providing my clients with the tools, I have a lot of reasons to share the knowledge of "how to generate leads" openly. I'd rather educate a few hundred people at a time, than one on one.

The place to start is always with Keyword Research. Using the HubSpot tools, I've been able to help almost all of my clients identify keywords that:

  • have a large amount of search volume,
  • aren't too difficult to rank for in the organic search rankings,
  • and where they are already ranking in the first 100 results in google's search engine result pages (SERPs)

These are the gems because with a little bit of work, it's easy to start ranking high on the first page and start enjoying that free traffic. But, since there are a lot of internet marketers publishing to the web, it's difficult to identify keywords for myself. (Luckily for me, Mike Volpe and the marketing team at HubSpot has done the work to rank for "internet marketing" and a bunch of other phrases, and they supply with as many leads as I can call.)

What I'm struggling with is how to show examples of doing it without giving away competitive advantage. For example, we discovered a few keywords that one of my clients should focus on, he changed his title tags and voila ... he went from result 79 to 9 in the SERPs. I would never share what those keywords are because it would make it too easy for his competitors to duplicate. The actual work he did to rank is obvious if his competitors simply look at his site, assuming they have enough knowledge of SEO. (0ne of his competitors already knew about this keyword and is optimized and ranks for it.)  However, I'm not going to advertise how he did it in a video. 

The struggle is over.

So, I'm happy to report that I discovered a solid keyword phrase, where pc4media ranks "19" in the SERPs and there's approximately 140 searchers per month. I would not have discovered if it wasn't for the integration of HubSpot's keyword research tools and web marketing analytics. A few people came to the site as a result of the search. Then, with one click I determined where I was ranking, how many people searched for that phrase in a month and whether or not it'd be difficult to get to the first page.  HubSpot's keyword tool tells me that it's not that difficult to get higher than I already am and I've already made a change to my site to get higher.

So, I've found a good one. Were you hoping I'd share it? Not until I do my videos. I don't want another internet marketing expert to wreck my progress while I'm making the video. I expect others to compete with me for the keyword after I do the video and lots of people see it. But, that's why search engine optimization is an ongoing process.  Also, by then, I'll have done a bunch of blogging, link building and social media marketing in order to rank. It'll be harder to duplicate my efforts. And I'm sure I'll find more terms to go after by then too. But, this'll serve as a good way to demonstrate "how to generate leads" via SEO.

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