Online Lead Generation Blog

Current Articles | RSS Feed RSS Feed

I Can't Believe You Still Spend Money on Brand Awareness

Posted by Pete Caputa on Fri, Aug 29, 2008 @ 07:50 AM
  | Submit to Digg digg it |  Add to delicious  delicious |  Submit to StumbleUpon StumbleUpon | Submit to Reddit reddit 

It's absolutely ridiculous that the marketing departments of soooo many b2b companies are not developing online lead generation processes that produce sales ready leads; that they don't practice measurable marketing.

Historically, sales has always had a funnel. Marketing should have a funnel too. Brian Carroll has a great post about building a marketing funnel:

Most organizations don't have a marketing funnel; they have a sales funnel that looks more like a bucket with lots of holes in it where leads leak out. Marketing needs to create its own funnel to understand whether leads are sales ready or not.

The purpose of the marketing funnel is to bring leads into one spot and qualify them. By qualifying them, I mean that the leads are ready to talk to someone from a sales perspective. Then there is the hand-off process between marketing and sales. I find that connecting the marketing and sales funnel together is really a big challenge. You have to understand your sales process to know at what point the sales team views a lead as an opportunity and begins actively pursuing it.

Lead generation really is about building relationships. It's how can I help my sales team build relationships with the right people and the right companies. The marketing funnel creates sales-ready leads and nurtures the leads that aren't sales ready.

The bigger and better you make your marketing pipeline, ultimately the bigger and better you make your sales pipeline. In the end, this isn't about generating more leads; it's about generating actionable leads.

A company where the sales teams and marketing teams work together, should have a combined funnel. It should look something like this:

For those of you who do better with words, you should know exactly how many visitors to your website convert into leads; how many of these leads your salespeople convert into opportunities; how many of these opportunities your salespeople convert into clients. You should also be able see at a much more granular level... what marketing activities, campaigns and referring sources those customers originated from, as well as what marketing activities made them "sales ready". That's closed loop marketing.

If you're a b2b marketer and you're not trying to figure out closed loop marketing, I personally believe you should be fired. You should be fired today, if you're still asking for $ to build your brand while your sales team is primarily cold calling prospects. It's absolutely amazing that more CEOs don't demand a measurable ROI from their marketing teams. It's absolutely amazing to me that marketers don't demand that their organizations committ the time and resources to create compelling content and participate in the conversations happening in their marketplace on social networking sites.

Brand awareness should be a side effect of a great product, great marketing and great customer service.

However, your marketing activities should be measured based on leads generated, leads qualified and customers acquired. Not some fuzzy notion of brand awareness.

6 Comments Click here to read/write comments

Business Advice from Sanjib Sarkar

Posted by Pete Caputa on Wed, Jul 02, 2008 @ 05:25 AM
  | Submit to Digg digg it |  Add to delicious  delicious |  Submit to StumbleUpon StumbleUpon | Submit to Reddit reddit 

Business advice from Sanjib Sarkar 

  1. What is your company's unique selling proposition? We sell homeopathic medicine products online.  Our company also sells other natural products to consumers such as Poison Ivy Lotion, Poison Ivy Pills, Natural Pet Meds, Sun Block and other products.   
  2. When & why did you start your current business/take your current position? Our website started in March 2001.  I basically saw a need to provide homeopathic medicine on the Internet.  We were the first company to offer this type of service.  Now many other companies are started to offer similar services.  I have been president of Hmedicine.com since 2001.
  3. What was the smartest business decision you've made in your current business/current position?  Drop shipping products.  We carry quite a bit of products so our company is not a 100% drop ship company.  However, we specialize in selling hard to find homeopathic medicine.  These are great items to drop ship because consumers have a difficult time finding them.  Also, they make poor items to stock because a few select people are looking for these homeopathic medicines.  We were able to create a niche market because of this.
  4. What person has had the most impact on the success of your business/career? It has been a host of partners and people helping with the business.  I could not name just one.  It really takes a team effort to be successful.
  5. What do you like most about internet marketing?  The challenge of dealing with Google.  Your site can be ranked in the top 10 one day and you may be in the top 100 the next day.  This makes Internet marketing very challenging but at the same time very interesting.
  6. If you had one piece of internet marketing advice for another business owner, what would it be?  Patiently create great content.  The website rankings will take care of themselves if you create the great content.  You need to have some patience because it may take search engines and people longer than 6 months to start responding and sending you traffic and sales.

0 Comments Click here to read/write comments

Content & Links, Content & Links, Content Links

Posted by Pete Caputa on Thu, Apr 24, 2008 @ 01:03 PM
  | Submit to Digg digg it |  Add to delicious  delicious |  Submit to StumbleUpon StumbleUpon | Submit to Reddit reddit 

Content & links are critical to internet marketing success.

Just so you guys know I'm not making this up, here's some very smart and successful people saying the same thing. 

This is the most important stuff if you want to increase your organic search rankings.  And if you're doing it right, compelling content creates links. 

0 Comments Click here to read/write comments

All Posts